FREQUENTLY ASKED QUESTIONS
What do I do if I have a loose wire?

Try to place the wire back in place with tweezers. If that is not possible, clip wire with fingernail clippers behind the last tooth to which it is securely fastened. If any discomfort, place wax or Mack’s ear plugs on it.

What do I do if I have a poking wire?

Try to push the sticking wire down with a spoon or an eraser. If it is not possible, place wax or Mack’s ear plugs on it. Or make an appointment and we can clip the wire.

What if something seems to be loose?

If the band or bracket is still attached to the wire, leave it in place. If uncomfortable, place wax on it. If it comes out completely, wrap it in tissue, and bring it with you next time.

What do I do if separator is loose or missing?

If a separator becomes dislodged and you are able to locate it, you may decide to reposition the separator. You may do so in this fashion. We recommend using two pieces of floss, passing each of them thru the center of the ‘o’ring center of the separator. With a flossing motion, position the center of the separator hole between the teeth from whence it came. If a separator has become partially dislodged, you can remove it using a toothpick and then replace it as above. If you are missing a separator inform the office.

My child plays in the band. Do you have suggestions to help using the instruments mouthpiece more comfortably?

Mack’s ear plugs®: This is one of the items listed above that is available at local drug stores. This product can be helpful for band wind instrument players (clarinets, flutes, trumpets, trombone, etc.)

Morgan bumper®: Some wind instrument players have found this product helpful. Samples of this product are available from our office…just ask for a length to try it out. To purchase a greater volume, you may go online to order from this web site: Click here for the Morgan Bumper Company.

Jet Tone Lip Protector®: I have good reports from players that like this product. No samples of this are available at our office, and I have no personal experience with it.